CometChat - Notice history

Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

We are aware of an issue where email OTPs for login are not being received, even though they are successfully sent from our system. Our team is actively investigating this with our email provider to identify and resolve the issue as soon as possible.

Our Engineering team is investigating an issue with our Notifications. During this time, there could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We apologize for the inconvenience and will share an update once we have more information.