CometChat - Chat & Messaging - API (North America) Degraded Performance – Incident details

All systems operational

Chat & Messaging - API (North America) Degraded Performance

Resolved
Degraded performance
Started about 10 hours agoLasted about 1 hour

Affected

North America (US)

Degraded performance from 3:30 PM to 4:33 PM

Chat & Messaging - API

Degraded performance from 3:30 PM to 4:33 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Investigating
    UTC
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

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