All Systems Operational
CometChat Pro Operational
Client API (US) Operational
Rest API (US) Operational
WebSockets (US) Operational
WebRTC (US) Operational
Client API (EU) Operational
Rest API (EU) Operational
WebSockets (EU) Operational
WebRTC (EU) Operational
Client API (Legacy) Operational
Rest API (Legacy) Operational
WebSockets (Legacy) Operational
WebRTC (Legacy) Operational
Management API Operational
Dashboard Operational
CometChat Go Operational
Text Chat Operational
Voice & Video Calling Operational
Whiteboard Operational
Writeboard Operational
Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2020
Completed - The scheduled maintenance has been completed.
May 29, 06:49 MDT
Verifying - Verification is currently underway for the maintenance items.
May 29, 06:47 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 06:45 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of downtime with our Dashboard.

If you have any questions or concerns, please get in touch with us.
May 29, 06:38 MDT
May 28, 2020
Completed - The scheduled maintenance has been completed.
May 28, 09:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 09:30 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 28, 09:08 MDT
May 27, 2020
Resolved - Our Engineering team has resolved the issue. If you continue to experience problems, please contact us via your dashboard. We apologize for any inconvenience.
May 27, 17:33 MDT
Monitoring - Our Engineering team has implemented a fix to resolve the issue and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
May 27, 14:55 MDT
Identified - Our Engineering team has identified the cause of the issue. We will post an update as soon as additional information is available.
May 27, 14:16 MDT
Completed - The scheduled maintenance has been completed.
May 27, 04:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:30 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 27, 03:12 MDT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020
Completed - The scheduled maintenance has been completed.
May 24, 03:32 MDT
Verifying - Verification is currently underway for the maintenance items.
May 24, 03:22 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 03:00 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please get in touch with us.
May 23, 23:44 MDT
May 23, 2020
Completed - The scheduled maintenance has been completed.
May 23, 22:41 MDT
Verifying - Verification is currently underway for the maintenance items.
May 23, 22:21 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:02 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please get in touch with us.
May 23, 21:50 MDT
Completed - The scheduled maintenance has been completed.
May 23, 20:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please get in touch with us.
May 23, 18:16 MDT
May 22, 2020
Completed - The scheduled maintenance has been completed.
May 22, 05:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 05:30 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 22, 03:18 MDT
May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 08:57 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:45 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of downtime with our Dashboard.

If you have any questions or concerns, please get in touch with us.
May 21, 07:59 MDT
May 20, 2020
Completed - The scheduled maintenance has been completed.
May 20, 09:15 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 08:45 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please get in touch with us.
May 20, 08:32 MDT
May 19, 2020

No incidents reported.

May 18, 2020
Completed - The scheduled maintenance has been completed.
May 18, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:30 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of downtime with our Dashboard.

If you have any questions or concerns, please get in touch with us.
May 18, 12:34 MDT
Completed - The scheduled maintenance has been completed.
May 18, 12:15 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 12:00 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 18, 11:35 MDT
May 17, 2020
Completed - The scheduled maintenance has been completed.
May 17, 05:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:30 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please get in touch with us.
May 17, 05:03 MDT
Completed - The scheduled maintenance has been completed.
May 17, 03:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 16, 20:15 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please get in touch with us.
May 16, 13:08 MDT
May 16, 2020
Completed - The scheduled maintenance has been completed.
May 16, 20:13 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 19:30 MDT
Scheduled - During the maintenance window, the engineering team will be working on product enhancements.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please get in touch with us.
May 16, 13:08 MDT
Completed - The scheduled maintenance has been completed.
May 16, 03:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:30 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 16, 02:46 MDT
May 15, 2020

No incidents reported.