CometChat - Notice history

System Under Maintenance

Under maintenance

Chat & Messaging - API - Under maintenance

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Voice & Video Calling - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Webhooks - Under maintenance

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Moderation - Under maintenance

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Notifications - Under maintenance

100% - uptime
Jun 2025
Jul 2025
Aug 2025

AI Chatbot - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Insights - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025
Operational

Chat & Messaging - API - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Voice & Video Calling - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Webhooks - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Moderation - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Notifications - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

AI Chatbot - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Insights - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025
Operational

Chat & Messaging - API - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Voice & Video Calling - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Webhooks - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Moderation - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Notifications - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

AI Chatbot - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Insights - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025
Operational

Management API - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Dashboard - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

Dashboard (Global) Maintenance
  • Completed
    August 28, 2025 at 2:40 PMUTC
    Completed
    August 28, 2025 at 2:40 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 12:30 PMUTC
    In progress
    August 28, 2025 at 12:30 PMUTC
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 12:30 PMUTC
    Planned
    August 28, 2025 at 12:30 PMUTC

    We will be deploying Dashboard v3.15.4 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Notifications (Europe) Maintenance
  • Completed
    August 28, 2025 at 9:13 AMUTC
    Completed
    August 28, 2025 at 9:13 AMUTC
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 8:30 AMUTC
    In progress
    August 28, 2025 at 8:30 AMUTC
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 8:30 AMUTC
    Planned
    August 28, 2025 at 8:30 AMUTC

    We will be deploying Notifications Core v1.6.10 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (Europe) Maintenance
  • Completed
    August 28, 2025 at 4:21 AMUTC
    Completed
    August 28, 2025 at 4:21 AMUTC
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 3:00 AMUTC
    In progress
    August 28, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 3:00 AMUTC
    Planned
    August 28, 2025 at 3:00 AMUTC

    We will be deploying Chat API v3.9.36 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (Asia) Maintenance
  • Completed
    August 28, 2025 at 3:37 AMUTC
    Completed
    August 28, 2025 at 3:37 AMUTC
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 2:30 AMUTC
    In progress
    August 28, 2025 at 2:30 AMUTC
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 2:30 AMUTC
    Planned
    August 28, 2025 at 2:30 AMUTC

    We will be deploying Chat API v3.9.36 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (North America) Maintenance
  • Completed
    August 26, 2025 at 1:36 PMUTC
    Completed
    August 26, 2025 at 1:36 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 26, 2025 at 11:30 AMUTC
    In progress
    August 26, 2025 at 11:30 AMUTC
    Maintenance is now in progress
  • Planned
    August 26, 2025 at 11:30 AMUTC
    Planned
    August 26, 2025 at 11:30 AMUTC

    We will be deploying Chat API v3.9.36 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Jul 2025

Dashboard (Global) Maintenance
  • Completed
    July 31, 2025 at 5:50 PMUTC
    Completed
    July 31, 2025 at 5:50 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 31, 2025 at 12:30 PMUTC
    In progress
    July 31, 2025 at 12:30 PMUTC
    Maintenance is now in progress
  • Planned
    July 31, 2025 at 12:30 PMUTC
    Planned
    July 31, 2025 at 12:30 PMUTC

    We will be deploying Dashboard v3.15.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Dashboard (Global) Maintenance
  • Completed
    July 30, 2025 at 12:47 PMUTC
    Completed
    July 30, 2025 at 12:47 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2025 at 12:30 PMUTC
    In progress
    July 30, 2025 at 12:30 PMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2025 at 12:30 PMUTC
    Planned
    July 30, 2025 at 12:30 PMUTC

    We will be deploying Dashboard v3.15.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - Websocket (Europe) Maintenance
  • Completed
    July 30, 2025 at 2:20 AMUTC
    Completed
    July 30, 2025 at 2:20 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2025 at 2:00 AMUTC
    In progress
    July 30, 2025 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2025 at 2:00 AMUTC
    Planned
    July 30, 2025 at 2:00 AMUTC

    • We will be performing a planned maintenance to update the SSL certificates on our WebSocket servers.

      During this window, we’ll:

      • Replace expiring certificates on all WebSocket endpoints

      • Validate and restart each server to ensure uninterrupted secure connections

      Impact to You:

      • Active WebSocket connections may be briefly disrupted

      • Clients will automatically reconnect once the new certificates are in place

      • No data loss is expected—any messages sent during the update will be delivered after reconnection


      Thank you for your patience as we strengthen our platform’s security and reliability.

Chat & Messaging - Websocket (Asia) Maintenance
  • Completed
    July 30, 2025 at 2:16 AMUTC
    Completed
    July 30, 2025 at 2:16 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2025 at 1:30 AMUTC
    In progress
    July 30, 2025 at 1:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2025 at 1:30 AMUTC
    Planned
    July 30, 2025 at 1:30 AMUTC

    • We will be performing a planned maintenance to update the SSL certificates on our WebSocket servers.

      During this window, we’ll:

      • Replace expiring certificates on all WebSocket endpoints

      • Validate and restart each server to ensure uninterrupted secure connections

      Impact to You:

      • Active WebSocket connections may be briefly disrupted

      • Clients will automatically reconnect once the new certificates are in place

      • No data loss is expected—any messages sent during the update will be delivered after reconnection


      Thank you for your patience as we strengthen our platform’s security and reliability.

Management API (Global) Maintenance
  • Completed
    July 29, 2025 at 12:04 PMUTC
    Completed
    July 29, 2025 at 12:04 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 29, 2025 at 11:30 AMUTC
    In progress
    July 29, 2025 at 11:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2025 at 11:30 AMUTC
    Planned
    July 29, 2025 at 11:30 AMUTC

    We will be deploying Management API v1.3.15 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Jun 2025

Chat & Messaging - Websocket (Europe) Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Our engineering team is actively addressing an issue with Websockets. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Notifications (Asia) Maintenance
  • Completed
    June 26, 2025 at 5:12 AMUTC
    Completed
    June 26, 2025 at 5:12 AMUTC
    Maintenance has completed successfully.
  • In progress
    June 26, 2025 at 4:30 AMUTC
    In progress
    June 26, 2025 at 4:30 AMUTC
    Maintenance is now in progress
  • Planned
    June 26, 2025 at 4:30 AMUTC
    Planned
    June 26, 2025 at 4:30 AMUTC

    We will be deploying Notifications v1.6.4 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Notifications (Europe) Maintenance
  • Completed
    June 26, 2025 at 4:23 AMUTC
    Completed
    June 26, 2025 at 4:23 AMUTC
    Maintenance has completed successfully.
  • In progress
    June 26, 2025 at 3:30 AMUTC
    In progress
    June 26, 2025 at 3:30 AMUTC
    Maintenance is now in progress
  • Planned
    June 26, 2025 at 3:30 AMUTC
    Planned
    June 26, 2025 at 3:30 AMUTC

    We will be deploying Notifications v1.6.4 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Notifications (North America) Maintenance
  • Completed
    June 25, 2025 at 11:45 AMUTC
    Completed
    June 25, 2025 at 11:45 AMUTC
    Maintenance has completed successfully.
  • In progress
    June 25, 2025 at 11:00 AMUTC
    In progress
    June 25, 2025 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 25, 2025 at 11:00 AMUTC
    Planned
    June 25, 2025 at 11:00 AMUTC

    We will be deploying Notifications v1.6.4 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Management API (Global) Maintenance
  • Completed
    June 25, 2025 at 4:12 AMUTC
    Completed
    June 25, 2025 at 4:12 AMUTC
    Maintenance has completed successfully.
  • In progress
    June 25, 2025 at 4:00 AMUTC
    In progress
    June 25, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 25, 2025 at 4:00 AMUTC
    Planned
    June 25, 2025 at 4:00 AMUTC

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.

    No service downtime or degradation is expected — your access and functionality will remain fully available throughout the maintenance window.

    What to expect:

    • Continuous service availability with no disruption

    • Proactive health checks and real-time monitoring by our operations team

    • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.

    Thank you for your continued trust in CometChat.

Jun 2025 to Aug 2025

Next

\