Disruption in Chat API service in US region

Incident Report for CometChat

Resolved

This incident has been resolved.

Posted Aug 28, 2024 - 09:29 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 28, 2024 - 09:22 MDT

Identified

We are experiencing degraded performance. We are currently working on restoration of the service.

Posted Aug 28, 2024 - 09:18 MDT

This incident affected: CometChat v3 (Client API (US)) and CometChat APIs (Rest API (US)).