CometChat - Notice history

All systems operational

Operational

Chat & Messaging - API - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Voice & Video Calling - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Webhooks - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Moderation - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Notifications - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

AI Chatbot - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Insights - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025
Operational

Chat & Messaging - API - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Voice & Video Calling - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Webhooks - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Moderation - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Notifications - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

AI Chatbot - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Insights - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025
Operational

Chat & Messaging - API - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Voice & Video Calling - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Webhooks - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Moderation - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Notifications - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

AI Chatbot - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Insights - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025
Operational

Management API - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Dashboard - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Notice history

View current status

Apr 2025

APR30
Dashboard (Global) Maintenance
CompletedMaintenance45 minutes
  • Completed
    April 30, 2025 at 1:45 PMUTC
    Completed
    April 30, 2025 at 1:45 PMUTC

    Maintenance has completed successfully

  • In progress
    April 30, 2025 at 1:00 PMUTC
    In progress
    April 30, 2025 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 30, 2025 at 1:00 PMUTC
    Planned
    April 30, 2025 at 1:00 PMUTC

    We will be deploying Dashboard v3.14.4 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

APR30
Dashboard (Global) Maintenance
CompletedMaintenance1 hour 44 minutes
  • Completed
    April 30, 2025 at 10:14 AMUTC
    Completed
    April 30, 2025 at 10:14 AMUTC

    Maintenance has completed successfully

  • In progress
    April 30, 2025 at 8:30 AMUTC
    In progress
    April 30, 2025 at 8:30 AMUTC
    Maintenance is now in progress
  • Planned
    April 30, 2025 at 8:30 AMUTC
    Planned
    April 30, 2025 at 8:30 AMUTC

    We will be deploying Dashboard v3.14.3 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

APR29
Chat & Messaging - API (North America) Maintenance
CompletedMaintenance1 hour 25 minutes
  • Completed
    April 29, 2025 at 1:55 AMUTC
    Completed
    April 29, 2025 at 1:55 AMUTC

    Maintenance has completed successfully.

  • In progress
    April 29, 2025 at 12:30 AMUTC
    In progress
    April 29, 2025 at 12:30 AMUTC
    Maintenance is now in progress
  • Planned
    April 29, 2025 at 12:30 AMUTC
    Planned
    April 29, 2025 at 12:30 AMUTC

    We will be conducting a planned infrastructure upgrade to enhance data durability and fault tolerance.During this time, you may experience brief delays or retries in message delivery. No data loss is expected.

    This upgrade is part of our ongoing efforts to improve service resilience and ensure continued reliability for all customers.

    Thank you for your patience and understanding.

APR28
Chat & Messaging - API (Asia) Maintenance
CompletedMaintenance1 hour 53 minutes
  • Completed
    April 28, 2025 at 12:38 PMUTC
    Completed
    April 28, 2025 at 12:38 PMUTC

    Maintenance has completed successfully.

  • In progress
    April 28, 2025 at 10:45 AMUTC
    In progress
    April 28, 2025 at 10:45 AMUTC
    Maintenance is now in progress
  • Planned
    April 28, 2025 at 10:45 AMUTC
    Planned
    April 28, 2025 at 10:45 AMUTC

    We're executing an emergency deployment to address the slight increase in Get Message API latency identified during our post-release monitoring.

    During this deployment, we'll implement targeted optimizations to restore API performance and guard against future spikes.

    Thank you for your patience as we uphold service resilience and reliability.

APR28
Chat & Messaging - API (Europe) Maintenance
CompletedMaintenance1 hour 2 minutes
  • Completed
    April 28, 2025 at 4:02 AMUTC
    Completed
    April 28, 2025 at 4:02 AMUTC

    Maintenance has completed successfully.

  • In progress
    April 28, 2025 at 3:00 AMUTC
    In progress
    April 28, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 28, 2025 at 3:00 AMUTC
    Planned
    April 28, 2025 at 3:00 AMUTC

    We will be deploying Chat API v3.9.28 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Mar 2025

Chat & Messaging - API (Europe) Degraded Performance
Resolved9 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

MAR31
Management API (Global) Maintenance
CompletedMaintenance1 hour 37 minutes
  • Completed
    March 31, 2025 at 1:07 PMUTC
    Completed
    March 31, 2025 at 1:07 PMUTC

    Maintenance has completed successfully.

  • In progress
    March 31, 2025 at 11:30 AMUTC
    In progress
    March 31, 2025 at 11:30 AMUTC
    Maintenance is now in progress
  • Planned
    March 31, 2025 at 11:30 AMUTC
    Planned
    March 31, 2025 at 11:30 AMUTC

    We will be undergoing scheduled maintenance during this time.

MAR31
Webhooks (North America) Maintenance
CompletedMaintenance52 minutes
  • Completed
    March 31, 2025 at 10:22 AMUTC
    Completed
    March 31, 2025 at 10:22 AMUTC

    The maintenance has been completed successfully.

  • In progress
    March 31, 2025 at 9:30 AMUTC
    In progress
    March 31, 2025 at 9:30 AMUTC
    Maintenance is now in progress
  • Planned
    March 31, 2025 at 9:30 AMUTC
    Planned
    March 31, 2025 at 9:30 AMUTC

    We will be undergoing scheduled maintenance during this time.

MAR28
Webhooks (Asia) Maintenance
CompletedMaintenance1 hour 17 minutes
  • Completed
    March 28, 2025 at 3:47 AMUTC
    Completed
    March 28, 2025 at 3:47 AMUTC

    Maintenance has completed successfully.

  • In progress
    March 28, 2025 at 2:30 AMUTC
    In progress
    March 28, 2025 at 2:30 AMUTC
    Maintenance is now in progress
  • Planned
    March 28, 2025 at 2:30 AMUTC
    Planned
    March 28, 2025 at 2:30 AMUTC

    We will be undergoing scheduled maintenance during this time.

MAR28
Webhooks (Europe) Maintenance
CompletedMaintenance1 hour 12 minutes
  • Completed
    March 28, 2025 at 3:12 AMUTC
    Completed
    March 28, 2025 at 3:12 AMUTC

    Maintenance has completed successfully.

  • In progress
    March 28, 2025 at 2:00 AMUTC
    In progress
    March 28, 2025 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    March 28, 2025 at 2:00 AMUTC
    Planned
    March 28, 2025 at 2:00 AMUTC

    We will be undergoing scheduled maintenance during this time.

Feb 2025

FEB26
Chat & Messaging - API (Europe) Maintenance
CompletedMaintenance1 hour 13 minutes
  • Completed
    February 26, 2025 at 2:43 AMUTC
    Completed
    February 26, 2025 at 2:43 AMUTC

    Maintenance has completed successfully

  • In progress
    February 26, 2025 at 1:30 AMUTC
    In progress
    February 26, 2025 at 1:30 AMUTC
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 1:30 AMUTC
    Planned
    February 26, 2025 at 1:30 AMUTC

    We will be undergoing scheduled maintenance during this time.

FEB25
Management API (Global) Maintenance
CompletedMaintenance2 hours 2 minutes
  • Completed
    February 25, 2025 at 3:37 PMUTC
    Completed
    February 25, 2025 at 3:37 PMUTC

    Maintenance has completed successfully

  • In progress
    February 25, 2025 at 1:35 PMUTC
    In progress
    February 25, 2025 at 1:35 PMUTC
    Maintenance is now in progress
  • Planned
    February 25, 2025 at 1:35 PMUTC
    Planned
    February 25, 2025 at 1:35 PMUTC

    We will be undergoing scheduled maintenance during this time.

FEB25
Management API (Global) Maintenance
CompletedMaintenance22 minutes
  • Completed
    February 25, 2025 at 10:02 AMUTC
    Completed
    February 25, 2025 at 10:02 AMUTC
    Maintenance has completed successfully.
  • In progress
    February 25, 2025 at 9:40 AMUTC
    In progress
    February 25, 2025 at 9:40 AMUTC
    Maintenance is now in progress
  • Planned
    February 25, 2025 at 9:40 AMUTC
    Planned
    February 25, 2025 at 9:40 AMUTC

    We will be undergoing scheduled maintenance during this time.

Dashboard (Global) Disruption
ResolvedDegraded performance1 hour 15 minutes
  • Resolved
    UTC
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    UTC
    Investigating

    We are aware of an issue where email OTPs for login are not being received, even though they are successfully sent from our system. Our team is actively investigating this with our email provider to identify and resolve the issue as soon as possible.

FEB25
Chat & Messaging - API (Europe) Maintenance
CompletedMaintenance20 minutes
  • Completed
    February 25, 2025 at 2:50 AMUTC
    Completed
    February 25, 2025 at 2:50 AMUTC

    Maintenance has completed successfully

  • In progress
    February 25, 2025 at 2:30 AMUTC
    In progress
    February 25, 2025 at 2:30 AMUTC
    Maintenance is now in progress
  • Planned
    February 25, 2025 at 2:30 AMUTC
    Planned
    February 25, 2025 at 2:30 AMUTC

    We will be undergoing scheduled maintenance during this time.

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