CometChat - Notice history

All systems operational

Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Voice & Video Calling - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Webhooks - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Moderation - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notifications - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

AI Chatbot - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Insights - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026
Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Voice & Video Calling - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Webhooks - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Moderation - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notifications - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

AI Chatbot - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Insights - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026
Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Voice & Video Calling - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Webhooks - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Moderation - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notifications - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

AI Chatbot - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Insights - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026
Operational

Management API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Dashboard - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notice history

View current status

Sep 2026

SEP30
Chat & Messaging - API (North America) Maintenance
CompletedMaintenance1 hour 28 minutes
  • Completed
    September 30, 2026 at 12:58 PMUTC
    Completed
    September 30, 2026 at 12:58 PMUTC

    Maintenance has completed successfully.

  • In progress
    September 30, 2026 at 11:30 AMUTC
    In progress
    September 30, 2026 at 11:30 AMUTC
    Maintenance is now in progress
  • Planned
    September 30, 2026 at 7:49 AMUTC
    Planned
    September 30, 2026 at 7:49 AMUTC

    We will be deploying Chat API v3.15.1 as part of a scheduled maintenance activity during this window.

    We do not anticipate any downtime or performance degradation during the deployment. All services are expected to remain fully operational, ensuring a seamless experience for our customers throughout the maintenance period.

    Thank you for your continued trust in CometChat.

SEP30
Dashboard (Global) Maintenance
CompletedMaintenance1 hour 17 minutes
  • Completed
    September 30, 2026 at 11:47 AMUTC
    Completed
    September 30, 2026 at 11:47 AMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

    Thank you for your continued trust in CometChat.

  • In progress
    September 30, 2026 at 10:30 AMUTC
    In progress
    September 30, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • Planned
    September 29, 2026 at 1:33 PMUTC
    Planned
    September 29, 2026 at 1:33 PMUTC

    We will be deploying Dashboard v3.15.59 as part of a scheduled maintenance activity during this window.

    We do not anticipate any downtime or performance degradation during the deployment.
    All services are expected to remain fully operational, ensuring a seamless experience for our customers throughout the maintenance period.

    Thank you for your continued trust in CometChat.

SEP30
Voice & Video Calling (Asia) Maintenance
CompletedMaintenance1 hour 2 minutes
  • Completed
    September 30, 2026 at 1:32 AMUTC
    Completed
    September 30, 2026 at 1:32 AMUTC

    Maintenance has completed successfully.

  • In progress
    September 30, 2026 at 12:30 AMUTC
    In progress
    September 30, 2026 at 12:30 AMUTC
    Maintenance is now in progress
  • Planned
    September 29, 2026 at 3:22 AMUTC
    Planned
    September 29, 2026 at 3:22 AMUTC

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.
    No service downtime or degradation is expected. Your access and functionality will remain fully available throughout the maintenance window.

    What to expect:
        • Continuous service availability with no disruption
        • Proactive health checks and real-time monitoring by our operations team
        • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.

    Thank you for your continued trust in CometChat.

SEP29
Dashboard (Global) Maintenance
CompletedMaintenance19 minutes
  • Completed
    September 29, 2026 at 1:19 PMUTC
    Completed
    September 29, 2026 at 1:19 PMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • In progress
    September 29, 2026 at 1:00 PMUTC
    In progress
    September 29, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 29, 2026 at 3:25 AMUTC
    Planned
    September 29, 2026 at 3:25 AMUTC

    We will be deploying Dashboard v3.15.59 as part of a scheduled maintenance activity during this window.

    We do not anticipate any downtime or performance degradation during the deployment.
    All services are expected to remain fully operational, ensuring a seamless experience for our customers throughout the maintenance period.

    Thank you for your continued trust in CometChat.

SEP29
Chat & Messaging - API (Asia) Maintenance
CompletedMaintenance28 minutes
  • Completed
    September 29, 2026 at 11:13 AMUTC
    Completed
    September 29, 2026 at 11:13 AMUTC

    Maintenance has completed successfully.

  • In progress
    September 29, 2026 at 10:45 AMUTC
    In progress
    September 29, 2026 at 10:45 AMUTC
    Maintenance is now in progress
  • Planned
    September 29, 2026 at 9:53 AMUTC
    Planned
    September 29, 2026 at 9:53 AMUTC

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.
    No service downtime or degradation is expected. Your access and functionality will remain fully available throughout the maintenance window.

    What to expect:
        • Continuous service availability with no disruption
        • Proactive health checks and real-time monitoring by our operations team
        • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.

    Thank you for your continued trust in CometChat.

Aug 2026

Chat & Messaging - API (North America) Degraded Performance
ResolvedDegraded performance7 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Investigating
    UTC
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

AUG27
Webhooks (Asia) Maintenance
CompletedMaintenance-13 hours -45 minutes
  • Completed
    August 27, 2026 at 2:44 AMUTC
    Completed
    August 27, 2026 at 2:44 AMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • Planned
    August 26, 2026 at 1:34 PMUTC
    Planned
    August 26, 2026 at 1:34 PMUTC

    We will be deploying Platform V3.2.1 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

AUG27
Webhooks (North America) Maintenance
CompletedMaintenance-13 hours -15 minutes
  • Completed
    August 27, 2026 at 2:44 AMUTC
    Completed
    August 27, 2026 at 2:44 AMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • Planned
    August 26, 2026 at 1:34 PMUTC
    Planned
    August 26, 2026 at 1:34 PMUTC

    We will be deploying Platform V3.2.1 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

AUG27
Webhooks (Europe) Maintenance
CompletedMaintenance-12 hours -45 minutes
  • Completed
    August 27, 2026 at 2:44 AMUTC
    Completed
    August 27, 2026 at 2:44 AMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • Planned
    August 26, 2026 at 1:33 PMUTC
    Planned
    August 26, 2026 at 1:33 PMUTC

    We will be deploying Platform V3.2.1 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

AUG27
Dashboard (Global) Maintenance
CompletedMaintenance36 minutes
  • Completed
    August 27, 2026 at 1:06 PMUTC
    Completed
    August 27, 2026 at 1:06 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 27, 2026 at 12:30 PMUTC
    In progress
    August 27, 2026 at 12:30 PMUTC
    Maintenance is now in progress
  • Planned
    August 26, 2026 at 1:26 PMUTC
    Planned
    August 26, 2026 at 1:26 PMUTC

    We will be deploying Dashboard v3.15.55 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Jul 2026

JUL31
Chat & Messaging - API (Europe) Maintenance
CompletedMaintenance-7 hours -36 minutes
  • Completed
    July 30, 2026 at 7:23 PMUTC
    Completed
    July 30, 2026 at 7:23 PMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

    Thank you for your continued trust in CometChat.

  • Planned
    July 30, 2026 at 10:12 AMUTC
    Planned
    July 30, 2026 at 10:12 AMUTC

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.
    No service downtime or degradation is expected. Your access and functionality will remain fully available throughout the maintenance window.

    What to expect:
        • Continuous service availability with no disruption
        • Proactive health checks and real-time monitoring by our operations team
        • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.
    Thank you for your continued trust in CometChat.

JUL30
Webhooks (Europe ) Maintenance
CompletedMaintenance35 minutes
  • Completed
    July 30, 2026 at 11:05 AMUTC
    Completed
    July 30, 2026 at 11:05 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 10:30 AMUTC
    In progress
    July 30, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 12:32 PMUTC
    Planned
    July 29, 2026 at 12:32 PMUTC

    We will be deploying Platform v3.2.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

JUL30
Webhooks (Asia) Maintenance
CompletedMaintenance51 minutes
  • Completed
    July 30, 2026 at 10:51 AMUTC
    Completed
    July 30, 2026 at 10:51 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 10:00 AMUTC
    In progress
    July 30, 2026 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 12:30 PMUTC
    Planned
    July 29, 2026 at 12:30 PMUTC

    We will be deploying Platform v3.2.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

JUL30
Webhooks (North America) Maintenance
CompletedMaintenance1 hour 2 minutes
  • Completed
    July 30, 2026 at 10:32 AMUTC
    Completed
    July 30, 2026 at 10:32 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 9:30 AMUTC
    In progress
    July 30, 2026 at 9:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 12:23 PMUTC
    Planned
    July 29, 2026 at 12:23 PMUTC

    We will be deploying Platform v3.2.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

JUL30
Management API (Global) Maintenance
CompletedMaintenance54 minutes
  • Completed
    July 30, 2026 at 8:24 AMUTC
    Completed
    July 30, 2026 at 8:24 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 7:30 AMUTC
    In progress
    July 30, 2026 at 7:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 4:03 PMUTC
    Planned
    July 29, 2026 at 4:03 PMUTC

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.
    No service downtime or degradation is expected. Your access and functionality will remain fully available throughout the maintenance window.

    What to expect:
        • Continuous service availability with no disruption
        • Proactive health checks and real-time monitoring by our operations team
        • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.
    Thank you for your continued trust in CometChat.

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