CometChat - Notice history

All systems operational

Operational

Chat & Messaging - API - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Voice & Video Calling - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Webhooks - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Moderation - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Notifications - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

AI Chatbot - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Insights - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025
Operational

Chat & Messaging - API - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Voice & Video Calling - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Webhooks - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Moderation - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Notifications - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

AI Chatbot - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Insights - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025
Operational

Chat & Messaging - API - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Voice & Video Calling - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Webhooks - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Moderation - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Notifications - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

AI Chatbot - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Insights - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025
Operational

Management API - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Dashboard - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Chat & Messaging - API (Europe) Maintenance
Scheduled for December 11, 2025 at 2:30 AM – 3:30 AM about 1 hour
  • Planned
    December 11, 2025 at 2:30 AM
    Planned
    December 11, 2025 at 2:30 AM

    We will be deploying Chat API v3.9.46 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (Asia) Maintenance
Scheduled for December 11, 2025 at 2:00 AM – 3:00 AM about 1 hour
  • Planned
    December 11, 2025 at 2:00 AM
    Planned
    December 11, 2025 at 2:00 AM

    We will be deploying Chat API v3.9.46 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Management API (Global) Maintenance
Scheduled for December 10, 2025 at 12:30 PM – 1:30 PM about 1 hour
  • Planned
    December 10, 2025 at 12:30 PM
    Planned
    December 10, 2025 at 12:30 PM

    We will be deploying Management API v1.3.17 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Dashboard (Global) Maintenance
Scheduled for December 10, 2025 at 11:30 AM – 12:30 PM about 1 hour
  • Planned
    December 10, 2025 at 11:30 AM
    Planned
    December 10, 2025 at 11:30 AM

    We will be deploying Dashboard v3.15.24 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (North America) Maintenance
Scheduled for December 10, 2025 at 11:30 AM – 12:30 PM about 1 hour
  • Planned
    December 10, 2025 at 11:30 AM
    Planned
    December 10, 2025 at 11:30 AM

    We will be deploying Chat API v3.9.46 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment. (edited) 

Nov 2025

Chat & Messaging - API (Europe) Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Dashboard (Global) Maintenance
  • Completed
    November 25, 2025 at 12:20 PM
    Completed
    November 25, 2025 at 12:20 PM
    Maintenance has completed successfully.
  • In progress
    November 25, 2025 at 11:30 AM
    In progress
    November 25, 2025 at 11:30 AM
    Maintenance is now in progress
  • Planned
    November 25, 2025 at 11:30 AM
    Planned
    November 25, 2025 at 11:30 AM

    We will be deploying Dashboard v3.15.20 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Management API (Global) Maintenance
  • Completed
    November 24, 2025 at 11:53 AM
    Completed
    November 24, 2025 at 11:53 AM
    Maintenance has completed successfully.
  • In progress
    November 24, 2025 at 11:30 AM
    In progress
    November 24, 2025 at 11:30 AM
    Maintenance is now in progress
  • Planned
    November 24, 2025 at 11:30 AM
    Planned
    November 24, 2025 at 11:30 AM

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.

    No service downtime or degradation is expected — your access and functionality will remain fully available throughout the maintenance window.

    What to expect:

    • Continuous service availability with no disruption

    • Proactive health checks and real-time monitoring by our operations team

    • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.

    Thank you for your continued trust in CometChat.

Chat & Messaging - API (North America) Maintenance
  • Completed
    November 21, 2025 at 10:26 AM
    Completed
    November 21, 2025 at 10:26 AM
    Maintenance has completed successfully.
  • In progress
    November 21, 2025 at 9:30 AM
    In progress
    November 21, 2025 at 9:30 AM
    Maintenance is now in progress
  • Planned
    November 21, 2025 at 9:30 AM
    Planned
    November 21, 2025 at 9:30 AM

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.No service downtime or degradation is expected — your access and functionality will remain fully available throughout the maintenance window.

    What to expect:

    • Continuous service availability with no disruption

    • Proactive health checks and real-time monitoring by our operations team

    • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.
    Thank you for your continued trust in CometChat.

Moderation (Asia) Maintenance
  • Completed
    November 20, 2025 at 1:16 PM
    Completed
    November 20, 2025 at 1:16 PM
    Maintenance has completed successfully.
  • In progress
    November 20, 2025 at 12:30 PM
    In progress
    November 20, 2025 at 12:30 PM
    Maintenance is now in progress
  • Planned
    November 20, 2025 at 12:30 PM
    Planned
    November 20, 2025 at 12:30 PM

    We will be deploying Moderation v1.0.10 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Oct 2025

Voice & Video Calling (North America) Maintenance
  • Completed
    October 30, 2025 at 1:19 PM
    Completed
    October 30, 2025 at 1:19 PM
    Maintenance has completed successfully.
  • In progress
    October 30, 2025 at 12:30 PM
    In progress
    October 30, 2025 at 12:30 PM
    Maintenance is now in progress
  • Planned
    October 30, 2025 at 12:30 PM
    Planned
    October 30, 2025 at 12:30 PM

    • We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.

      No service downtime or degradation is expected — your access and functionality will remain fully available throughout the maintenance window.

    • What to expect:

      • Continuous service availability with no disruption

      • Proactive health checks and real-time monitoring by our operations team

      • A confirmation notification once the maintenance is complete

      This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.

      Thank you for your continued trust in CometChat.

Chat & Messaging - API (Europe) Maintenance
  • Completed
    October 30, 2025 at 4:21 AM
    Completed
    October 30, 2025 at 4:21 AM
    Maintenance has completed successfully.
  • In progress
    October 30, 2025 at 3:00 AM
    In progress
    October 30, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    October 30, 2025 at 3:00 AM
    Planned
    October 30, 2025 at 3:00 AM

    We will be deploying Chat API v3.9.42 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (Asia) Maintenance
  • Completed
    October 30, 2025 at 2:39 AM
    Completed
    October 30, 2025 at 2:39 AM
    Maintenance has completed successfully.
  • In progress
    October 30, 2025 at 2:00 AM
    In progress
    October 30, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    October 30, 2025 at 2:00 AM
    Planned
    October 30, 2025 at 2:00 AM

    We will be deploying Chat API v3.9.42 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (North America) Maintenance
  • Completed
    October 29, 2025 at 12:50 PM
    Completed
    October 29, 2025 at 12:50 PM
    Maintenance has completed successfully.
  • In progress
    October 29, 2025 at 12:00 PM
    In progress
    October 29, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    October 29, 2025 at 12:00 PM
    Planned
    October 29, 2025 at 12:00 PM

    We will be deploying Chat API v3.9.42 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - Websocket (Europe) Maintenance
  • Completed
    October 29, 2025 at 3:35 AM
    Completed
    October 29, 2025 at 3:35 AM
    Maintenance has completed successfully.
  • In progress
    October 29, 2025 at 3:00 AM
    In progress
    October 29, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    October 29, 2025 at 3:00 AM
    Planned
    October 29, 2025 at 3:00 AM

    We will be deploying Platform v3.0.14 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Oct 2025 to Dec 2025

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