CometChat - Notice history

Webhooks under maintenance

Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Voice & Video Calling - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Webhooks - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Moderation - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notifications - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

AI Chatbot - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Insights - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026
Under maintenance

Chat & Messaging - API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Voice & Video Calling - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Webhooks - Under maintenance

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Moderation - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notifications - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

AI Chatbot - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Insights - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026
Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Voice & Video Calling - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Webhooks - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Moderation - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notifications - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

AI Chatbot - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Insights - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026
Operational

Management API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Dashboard - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

Chat & Messaging - API (Asia) Maintenance
Scheduled for September 07, 2026 at 8:30 PM – 8:30 PMUTC
  • Planned
    August 31, 2026 at 5:17 PMUTC
    Planned
    August 31, 2026 at 5:17 PMUTC

    As part of our monthly infrastructure upgrades, we have scheduled a planned maintenance window to enhance data durability and fault tolerance. During this timeframe, you may observe brief delays or retries in message delivery, no data loss is expected.

    What to expect:

    • Occasional short pauses in message dispatch, with automatic retry attempts

    • Continuous real-time monitoring by our operations team

    • Detailed logging to capture any transient anomalies

    • A confirmation notification once all upgrades are complete

    This maintenance is essential to our ongoing efforts to bolster service resilience and maintain reliability for all customers.

    Thank you.

Webhooks (Europe) Maintenance
Scheduled for September 07, 2026 at 2:30 AM – 2:30 AMUTC
  • Planned
    September 03, 2026 at 10:18 AMUTC
    Planned
    September 03, 2026 at 10:18 AMUTC
    Maintenance didn't start yet.
  • In progress
    September 03, 2026 at 9:30 AMUTC
    In progress
    September 03, 2026 at 9:30 AMUTC
    Maintenance is now in progress
  • Planned
    September 02, 2026 at 8:19 AMUTC
    Planned
    September 02, 2026 at 8:19 AMUTC

    We will be deploying Platform v3.2.3 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - Websocket (Europe) Maintenance
Scheduled for September 04, 2026 at 2:30 AM – 2:30 AMUTC
  • Planned
    September 03, 2026 at 4:36 PMUTC
    Planned
    September 03, 2026 at 4:36 PMUTC

    As part of our monthly infrastructure upgrades, we have scheduled a planned maintenance window to enhance data durability and fault tolerance. During this timeframe, you may observe brief delays or retries in message delivery, no data loss is expected.

    What to expect:

    • Occasional short pauses in message dispatch, with automatic retry attempts

    • Continuous real-time monitoring by our operations team

    • Detailed logging to capture any transient anomalies

    • A confirmation notification once all upgrades are complete

    This maintenance is essential to our ongoing efforts to bolster service resilience and maintain reliability for all customers.

    Thank you.

Notifications (Asia) Maintenance
  • Completed
    September 03, 2026 at 1:16 PMUTC
    Completed
    September 03, 2026 at 1:16 PMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

    Thank you.

  • In progress
    September 03, 2026 at 12:30 PMUTC
    In progress
    September 03, 2026 at 12:30 PMUTC
    Maintenance is now in progress
  • Planned
    September 02, 2026 at 3:23 PMUTC
    Planned
    September 02, 2026 at 3:23 PMUTC

    We will be deploying Notifications v1.9.5 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Notifications (Europe) Maintenance
  • Completed
    September 03, 2026 at 1:13 PMUTC
    Completed
    September 03, 2026 at 1:13 PMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • In progress
    September 03, 2026 at 11:30 AMUTC
    In progress
    September 03, 2026 at 11:30 AMUTC
    Maintenance is now in progress
  • Planned
    September 02, 2026 at 3:09 PMUTC
    Planned
    September 02, 2026 at 3:09 PMUTC

    We will be deploying Notifications v1.9.5 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Aug 2026

Chat & Messaging - API (North America) Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Investigating
    UTC
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Webhooks (Asia) Maintenance
  • Completed
    August 27, 2026 at 2:44 AMUTC
    Completed
    August 27, 2026 at 2:44 AMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • Planned
    August 26, 2026 at 1:34 PMUTC
    Planned
    August 26, 2026 at 1:34 PMUTC

    We will be deploying Platform V3.2.1 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Webhooks (North America) Maintenance
  • Completed
    August 27, 2026 at 2:44 AMUTC
    Completed
    August 27, 2026 at 2:44 AMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • Planned
    August 26, 2026 at 1:34 PMUTC
    Planned
    August 26, 2026 at 1:34 PMUTC

    We will be deploying Platform V3.2.1 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Webhooks (Europe) Maintenance
  • Completed
    August 27, 2026 at 2:44 AMUTC
    Completed
    August 27, 2026 at 2:44 AMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

  • Planned
    August 26, 2026 at 1:33 PMUTC
    Planned
    August 26, 2026 at 1:33 PMUTC

    We will be deploying Platform V3.2.1 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Dashboard (Global) Maintenance
  • Completed
    August 27, 2026 at 1:06 PMUTC
    Completed
    August 27, 2026 at 1:06 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 27, 2026 at 12:30 PMUTC
    In progress
    August 27, 2026 at 12:30 PMUTC
    Maintenance is now in progress
  • Planned
    August 26, 2026 at 1:26 PMUTC
    Planned
    August 26, 2026 at 1:26 PMUTC

    We will be deploying Dashboard v3.15.55 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Jul 2026

Chat & Messaging - API (Europe) Maintenance
  • Completed
    July 30, 2026 at 7:23 PMUTC
    Completed
    July 30, 2026 at 7:23 PMUTC

    As part of a scheduling adjustment, the maintenance window has been postponed.

    Impact: None; all systems continue to operate normally.

    Next steps: We will reschedule the maintenance and share the updated details in advance.

    Thank you for your continued trust in CometChat.

  • Planned
    July 30, 2026 at 10:12 AMUTC
    Planned
    July 30, 2026 at 10:12 AMUTC

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.
    No service downtime or degradation is expected. Your access and functionality will remain fully available throughout the maintenance window.

    What to expect:
        • Continuous service availability with no disruption
        • Proactive health checks and real-time monitoring by our operations team
        • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.
    Thank you for your continued trust in CometChat.

Webhooks (Europe ) Maintenance
  • Completed
    July 30, 2026 at 11:05 AMUTC
    Completed
    July 30, 2026 at 11:05 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 10:30 AMUTC
    In progress
    July 30, 2026 at 10:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 12:32 PMUTC
    Planned
    July 29, 2026 at 12:32 PMUTC

    We will be deploying Platform v3.2.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Webhooks (Asia) Maintenance
  • Completed
    July 30, 2026 at 10:51 AMUTC
    Completed
    July 30, 2026 at 10:51 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 10:00 AMUTC
    In progress
    July 30, 2026 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 12:30 PMUTC
    Planned
    July 29, 2026 at 12:30 PMUTC

    We will be deploying Platform v3.2.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Webhooks (North America) Maintenance
  • Completed
    July 30, 2026 at 10:32 AMUTC
    Completed
    July 30, 2026 at 10:32 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 9:30 AMUTC
    In progress
    July 30, 2026 at 9:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 12:23 PMUTC
    Planned
    July 29, 2026 at 12:23 PMUTC

    We will be deploying Platform v3.2.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Management API (Global) Maintenance
  • Completed
    July 30, 2026 at 8:24 AMUTC
    Completed
    July 30, 2026 at 8:24 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 7:30 AMUTC
    In progress
    July 30, 2026 at 7:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 4:03 PMUTC
    Planned
    July 29, 2026 at 4:03 PMUTC

    We will be performing scheduled infrastructure maintenance to enhance the security and performance of our services.
    No service downtime or degradation is expected. Your access and functionality will remain fully available throughout the maintenance window.

    What to expect:
        • Continuous service availability with no disruption
        • Proactive health checks and real-time monitoring by our operations team
        • A confirmation notification once the maintenance is complete

    This maintenance is part of our ongoing commitment to providing a secure, reliable, and high-performance service.
    Thank you for your continued trust in CometChat.

Jul 2026 to Sep 2026

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