CometChat - Notice history

We will be conducting a planned infrastructure upgrade to enhance data durability and fault tolerance.During this time, you may experience brief delays or retries in message delivery. No data loss is expected.

This upgrade is part of our ongoing efforts to improve service resilience and ensure continued reliability for all customers.

Thank you for your patience and understanding.

We will be performing a planned maintenance to update the SSL certificates on our WebSocket servers.

During this window, we’ll:

• Replace expiring certificates on all WebSocket endpoints

• Validate and restart each server to ensure uninterrupted secure connections

Impact to You:

• Active WebSocket connections may be briefly disrupted

• Clients will automatically reconnect once the new certificates are in place

• No data loss is expected—any messages sent during the update will be delivered after reconnection

Thank you for your patience as we strengthen our platform’s security and reliability.

We will be conducting a planned infrastructure upgrade to enhance data durability and fault tolerance.During this time, you may experience brief delays or retries in message delivery. No data loss is expected.

This upgrade is part of our ongoing efforts to improve service resilience and ensure continued reliability for all customers.

Thank you for your patience and understanding.

We're executing an emergency deployment to address the slight increase in Get Message API latency identified during our post-release monitoring.

During this deployment, we'll implement targeted optimizations to restore API performance and guard against future spikes.

Thank you for your patience as we uphold service resilience and reliability.

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.