CometChat - Chat & Messaging - API (North America) Maintenance – Maintenance details

All systems operational

Chat & Messaging - API (North America) Maintenance

Completed
Scheduled for May 28, 2025 at 10:00 PM – May 29, 2025 at 2:00 AMUTC

Affects

North America (US)

Under maintenance from 10:00 PM to 2:00 AM

Chat & Messaging - API

Under maintenance from 10:00 PM to 2:00 AM

Webhooks

Under maintenance from 10:00 PM to 2:00 AM

Moderation

Under maintenance from 10:00 PM to 2:00 AM

Notifications

Under maintenance from 10:00 PM to 2:00 AM

Updates
  • Completed
    May 29, 2025 at 2:00 AMUTC
    Completed
    May 29, 2025 at 2:00 AMUTC
    Maintenance has completed successfully.
  • In progress
    May 28, 2025 at 10:00 PMUTC
    In progress
    May 28, 2025 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 28, 2025 at 10:00 PMUTC
    Planned
    May 28, 2025 at 10:00 PMUTC

    As part of our monthly infrastructure upgrades, we have scheduled a planned maintenance window to enhance data durability and fault tolerance. During this timeframe, you may observe brief delays or retries in message delivery; no data loss is expected.

    What to expect:

    • Occasional short pauses in message dispatch, with automatic retry attempts

    • Continuous real-time monitoring by our operations team

    • Detailed logging to capture any transient anomalies

    • A confirmation notification once all upgrades are complete

    This maintenance is essential to our ongoing efforts to bolster service resilience and maintain reliability for all customers.

    Thank you.

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