CometChat - Notice history

System Under Maintenance

Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Voice & Video Calling - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Webhooks - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Moderation - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Notifications - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

AI Chatbot - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Insights - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867
Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Voice & Video Calling - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Webhooks - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Moderation - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Notifications - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

AI Chatbot - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Insights - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867
Operational

Chat & Messaging - API - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Chat & Messaging - Websockets - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Voice & Video Calling - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Webhooks - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Moderation - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Notifications - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

AI Chatbot - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Insights - Operational

100% - uptime
Jul 1867
Aug 1867
Sep 1867
Under maintenance

Management API - Under maintenance

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Dashboard - Under maintenance

100% - uptime
Jul 1867
Aug 1867
Sep 1867

Notice history

Sep 2025

Chat & Messaging - API (Asia) Maintenance
Scheduled for September 23, 2025 at 2:30 AM – 3:30 AM about 1 hour
  • Planned
    September 23, 2025 at 2:30 AM
    Planned
    September 23, 2025 at 2:30 AM

    We will be deploying Chat API v3.9.38 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Dashboard (Global) Maintenance
Scheduled for September 22, 2025 at 11:30 AM – 12:30 PM about 1 hour
  • Update
    September 22, 2025 at 12:40 PM
    In progress
    September 22, 2025 at 12:40 PM
    Maintenance is now in progress.
  • Update
    September 22, 2025 at 12:23 PM
    In progress
    September 22, 2025 at 12:23 PM
    Maintenance is now in progress.
  • In progress
    September 22, 2025 at 11:30 AM
    In progress
    September 22, 2025 at 11:30 AM
    Maintenance is now in progress
  • Planned
    September 22, 2025 at 11:30 AM
    Planned
    September 22, 2025 at 11:30 AM

    We will be deploying Dashboard v3.15.8 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Notifications (Europe) Maintenance
  • Completed
    September 22, 2025 at 10:52 AM
    Completed
    September 22, 2025 at 10:52 AM
    Maintenance has completed successfully.
  • In progress
    September 22, 2025 at 10:30 AM
    In progress
    September 22, 2025 at 10:30 AM
    Maintenance is now in progress
  • Planned
    September 22, 2025 at 10:30 AM
    Planned
    September 22, 2025 at 10:30 AM

    We will be deploying Notifications v1.6.12 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Notifications (Asia) Maintenance
  • Completed
    September 22, 2025 at 10:31 AM
    Completed
    September 22, 2025 at 10:31 AM
    Maintenance has completed successfully.
  • In progress
    September 22, 2025 at 9:30 AM
    In progress
    September 22, 2025 at 9:30 AM
    Maintenance is now in progress
  • Planned
    September 22, 2025 at 9:30 AM
    Planned
    September 22, 2025 at 9:30 AM

    We will be deploying Notifications v1.6.12 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (Europe) Maintenance
  • Completed
    September 22, 2025 at 2:59 AM
    Completed
    September 22, 2025 at 2:59 AM
    Maintenance has completed successfully.
  • In progress
    September 22, 2025 at 1:30 AM
    In progress
    September 22, 2025 at 1:30 AM
    Maintenance is now in progress
  • Planned
    September 22, 2025 at 1:30 AM
    Planned
    September 22, 2025 at 1:30 AM

    We will be deploying Chat API v3.9.38 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Aug 2025

Dashboard (Global) Maintenance
  • Completed
    August 28, 2025 at 2:40 PM
    Completed
    August 28, 2025 at 2:40 PM
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 12:30 PM
    In progress
    August 28, 2025 at 12:30 PM
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 12:30 PM
    Planned
    August 28, 2025 at 12:30 PM

    We will be deploying Dashboard v3.15.4 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Notifications (Europe) Maintenance
  • Completed
    August 28, 2025 at 9:13 AM
    Completed
    August 28, 2025 at 9:13 AM
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 8:30 AM
    In progress
    August 28, 2025 at 8:30 AM
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 8:30 AM
    Planned
    August 28, 2025 at 8:30 AM

    We will be deploying Notifications Core v1.6.10 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (Europe) Maintenance
  • Completed
    August 28, 2025 at 4:21 AM
    Completed
    August 28, 2025 at 4:21 AM
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 3:00 AM
    In progress
    August 28, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 3:00 AM
    Planned
    August 28, 2025 at 3:00 AM

    We will be deploying Chat API v3.9.36 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (Asia) Maintenance
  • Completed
    August 28, 2025 at 3:37 AM
    Completed
    August 28, 2025 at 3:37 AM
    Maintenance has completed successfully.
  • In progress
    August 28, 2025 at 2:30 AM
    In progress
    August 28, 2025 at 2:30 AM
    Maintenance is now in progress
  • Planned
    August 28, 2025 at 2:30 AM
    Planned
    August 28, 2025 at 2:30 AM

    We will be deploying Chat API v3.9.36 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - API (North America) Maintenance
  • Completed
    August 26, 2025 at 1:36 PM
    Completed
    August 26, 2025 at 1:36 PM
    Maintenance has completed successfully.
  • In progress
    August 26, 2025 at 11:30 AM
    In progress
    August 26, 2025 at 11:30 AM
    Maintenance is now in progress
  • Planned
    August 26, 2025 at 11:30 AM
    Planned
    August 26, 2025 at 11:30 AM

    We will be deploying Chat API v3.9.36 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Jul 2025

Dashboard (Global) Maintenance
  • Completed
    July 31, 2025 at 5:50 PM
    Completed
    July 31, 2025 at 5:50 PM
    Maintenance has completed successfully.
  • In progress
    July 31, 2025 at 12:30 PM
    In progress
    July 31, 2025 at 12:30 PM
    Maintenance is now in progress
  • Planned
    July 31, 2025 at 12:30 PM
    Planned
    July 31, 2025 at 12:30 PM

    We will be deploying Dashboard v3.15.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Dashboard (Global) Maintenance
  • Completed
    July 30, 2025 at 12:47 PM
    Completed
    July 30, 2025 at 12:47 PM
    Maintenance has completed successfully.
  • In progress
    July 30, 2025 at 12:30 PM
    In progress
    July 30, 2025 at 12:30 PM
    Maintenance is now in progress
  • Planned
    July 30, 2025 at 12:30 PM
    Planned
    July 30, 2025 at 12:30 PM

    We will be deploying Dashboard v3.15.0 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Chat & Messaging - Websocket (Europe) Maintenance
  • Completed
    July 30, 2025 at 2:20 AM
    Completed
    July 30, 2025 at 2:20 AM
    Maintenance has completed successfully.
  • In progress
    July 30, 2025 at 2:00 AM
    In progress
    July 30, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    July 30, 2025 at 2:00 AM
    Planned
    July 30, 2025 at 2:00 AM

    • We will be performing a planned maintenance to update the SSL certificates on our WebSocket servers.

      During this window, we’ll:

      • Replace expiring certificates on all WebSocket endpoints

      • Validate and restart each server to ensure uninterrupted secure connections

      Impact to You:

      • Active WebSocket connections may be briefly disrupted

      • Clients will automatically reconnect once the new certificates are in place

      • No data loss is expected—any messages sent during the update will be delivered after reconnection


      Thank you for your patience as we strengthen our platform’s security and reliability.

Chat & Messaging - Websocket (Asia) Maintenance
  • Completed
    July 30, 2025 at 2:16 AM
    Completed
    July 30, 2025 at 2:16 AM
    Maintenance has completed successfully.
  • In progress
    July 30, 2025 at 1:30 AM
    In progress
    July 30, 2025 at 1:30 AM
    Maintenance is now in progress
  • Planned
    July 30, 2025 at 1:30 AM
    Planned
    July 30, 2025 at 1:30 AM

    • We will be performing a planned maintenance to update the SSL certificates on our WebSocket servers.

      During this window, we’ll:

      • Replace expiring certificates on all WebSocket endpoints

      • Validate and restart each server to ensure uninterrupted secure connections

      Impact to You:

      • Active WebSocket connections may be briefly disrupted

      • Clients will automatically reconnect once the new certificates are in place

      • No data loss is expected—any messages sent during the update will be delivered after reconnection


      Thank you for your patience as we strengthen our platform’s security and reliability.

Management API (Global) Maintenance
  • Completed
    July 29, 2025 at 12:04 PM
    Completed
    July 29, 2025 at 12:04 PM
    Maintenance has completed successfully.
  • In progress
    July 29, 2025 at 11:30 AM
    In progress
    July 29, 2025 at 11:30 AM
    Maintenance is now in progress
  • Planned
    July 29, 2025 at 11:30 AM
    Planned
    July 29, 2025 at 11:30 AM

    We will be deploying Management API v1.3.15 as part of a scheduled maintenance activity during this window.

    No downtime or performance degradation is anticipated. All services are expected to remain fully operational throughout the deployment.

Jul 2025 to Sep 2025

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