CometChat - Chat & Messaging - API (North America) Maintenance – Maintenance details

All systems operational

Chat & Messaging - API (North America) Maintenance

Completed
Scheduled for April 24, 2025 at 12:30 AM – 1:45 AM

Affects

North America (US)

Under maintenance from 12:30 AM to 1:45 AM

Chat & Messaging - API

Under maintenance from 12:30 AM to 1:45 AM

Webhooks

Under maintenance from 12:30 AM to 1:45 AM

Moderation

Under maintenance from 12:30 AM to 1:45 AM

Notifications

Under maintenance from 12:30 AM to 1:45 AM

Updates
  • Completed
    April 24, 2025 at 1:45 AM
    Completed
    April 24, 2025 at 1:45 AM

    We’ve closed the scheduled maintenance window. During this time, AWS operations team applied a security patch to the Managed Streaming for Apache Kafka (MSK) receivers on our infrastructure. No other changes were made to our services.

    All systems are fully operational, and no action is required on your part.

    We will be rescheduling a maintenance window to conduct a planned infrastructure upgrade to enhance data durability and fault tolerance.

  • In progress
    April 24, 2025 at 12:30 AM
    In progress
    April 24, 2025 at 12:30 AM
    Maintenance is now in progress
  • Planned
    April 24, 2025 at 12:30 AM
    Planned
    April 24, 2025 at 12:30 AM

    We will be conducting a planned infrastructure upgrade to enhance data durability and fault tolerance.During this time, you may experience brief delays or retries in message delivery. No data loss is expected.

    This upgrade is part of our ongoing efforts to improve service resilience and ensure continued reliability for all customers.

    Thank you for your patience and understanding.

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